Customer Support Supporting you every step of the way
Network, device and system support however you want it—all from a team with a 95% Customer Loyalty Index score.
Tailored support solutions just for you
Everyone’s support needs are different—and they are continually changing. Keep your business running smoothly by choosing a support option that's right for you, from phone and email support to critical system incident management through a 24x7x365 on-site presence.
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Global call center available 24/7 —we’re here when you need us. Continental U.S. call 1.877.ITRON02 (1.877.487.6602) — All other countries 1.509.632.2029
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15 years average tenure of Itron’s Technical Support Services subject matter experts
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Customer Center available 24x7x365 with product information, tips, tricks and so much more
Favoriser l'excellence opérationnelle
Vous souhaitez améliorer votre productivité et tirer davantage de bénéfices de vos solutions d'entreprise ? Nous avons les connaissances et les outils qu'il vous faut. De plus, nos services de maintenance améliorée sont conçus spécifiquement en fonction des objectifs de votre organisation.
4.7 Score de satisfaction client
95% des problèmes résolus sans assistance technique
68% Taux de recommandation
Produits et solutions
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Temetra
Collectez et gérez en toute sécurité les données AMR et AMI, y compris les données des terminaux cellulaires Itron.
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Réseaux Itron
Favorisez une véritable interopérabilité et une intelligence distribuée pour obtenir des résultats commerciaux pour les services publics et les villes intelligentes.
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Global Delivery Services (GDS)
The trusted advisors you can depend on, Itron has experienced delivery professionals with deep technical and industry expertise to support our entire solution portfolio.
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MV-90 xi
A proven solution for electricity and gas metering interval data collection, management and analysis that can be an integrated or end-to-end solution.
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Global Managed Services (GMS)
Services tailored to your specific operational and business requirements, from base-level SaaS hosting to completely managing your software and network and delivering SLAs.
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